Admin access — managing who can log into the admin panel
Control which of your staff members have admin panel access, what role they have, and what they are permitted to see and do.
The Admin Access page controls which staff members can log into the Trimsy admin panel and what they can do once they are logged in. Only users with the Admin role can access this page.
User list
The page shows every person who currently has admin access — their name, email, role, and when they last logged in. Staff members who have never been given access do not appear here.
Adding an admin user
Click + Add User. Select a staff member from the dropdown (the person must already have a staff profile in Team → Staff). Assign them a role:
- Admin — full access to all features and settings, including billing, admin access management, and platform settings
- Manager — access to bookings, customers, POS, staff, and reports, but cannot manage users, change billing, or alter platform settings
- Staff — limited access; can manage their own bookings, use the POS, and view the queue, but cannot see reports, customer financial data, or staff management
Changing a role
Click the pencil icon on any user to change their role. Role changes take effect the next time they log in (or immediately if they refresh).
Revoking access
Click the bin icon to remove a user's admin access. This does not delete their staff profile — they can still appear on the booking page and in the roster. It only removes their ability to log into the admin panel.
Security best practice
- Give the minimum role required — a front-desk staff member does not need Manager or Admin access
- Review the user list regularly, especially when staff leave
- Admin users can reset their own password from the login screen using the "Forgot password" link