About Trimsy
Trimsy is the booking and queue management platform we wanted to use ourselves — flat monthly pricing, zero commission, your own customer relationship. No marketplace siphoning off your regulars. No surprise per-transaction fees. Just a fixed AUD subscription and the freedom to run your business the way you want.
Why we built it
By the early 2020s, the booking software market in Australia had drifted into two camps. On one side, "free" marketplaces like Fresha — generous on the surface but quietly skimming 20%, sometimes 35%, off every new-client booking. On the other, the legacy enterprise platforms — feature-rich but charging $75-200/month per location and forcing you onto their card processor. Neither was a good answer for a single-chair barber in Newcastle or a three-location pet groomer in Brisbane.
We started building Trimsy in 2024 with a deliberate constraint: no commission, ever. Every dollar your customer pays at the chair, on the website, or via SMS stays in your business. Trimsy makes money on a flat monthly subscription — the way software is supposed to.
Everything else flows from that decision. We don't have a "marketplace" because we'd have to take a cut to fund it. We don't lock you into our card processor because that's another commission in disguise. We chose Twilio at-cost for SMS so we never make money on a reminder. The model is the product.
What we believe
Every booking your business takes is 100% yours. Our revenue comes from a flat monthly subscription — never a slice of your sales.
Your client list, booking history and contact data belong to you. Export to CSV any time. We never resell or expose it to other businesses.
Connect your own Stripe Connect or Square Terminal account. Funds settle directly to your bank — we never touch the money or take a card-processing margin.
AUD pricing. GST handled. AU-hours support. AU data hosting. No "we'll get to your region eventually" — Australia is the home market, not an afterthought.
When a competitor is the better fit for you, we say so. Our /vs/ pages publish the trade-offs, not just the wins. You should know what you're buying.
Bookings, walk-ins, payments and rosters need to work every single day. We over-invest in uptime and under-invest in trendy UI — the result is software you stop noticing.
The basics
Start a 14-day free trial — every Growth-tier feature unlocked, no credit card required. Or have a 20-minute walkthrough with the team before you commit.