Blog
Practical notes on bookings, pricing, no-shows and getting paid — from the people building the software, not a content farm.
Compliance
Every guide tells detailers to take a deposit. Almost none mention that a blanket cancellation term can be challenged as unfair under Australian Consumer Law. Here is the gap, in plain English.
22 Oct 2026
Industry insights
Almost every Australian workshop package is built around bays, hoists and a front counter. If your workshop is a van, here is what that mismatch actually costs you — and what to look for instead.
21 Oct 2026
AI & automation
Trimsy ships four AI features. Here is what each one costs per use, which are worth switching on, and the honest answer about the two that will not help most businesses at all.
10 Oct 2026
Industry insights
Four grooming platforms, their real published prices, and an honest answer to which suits an Australian grooming business — including the five places where the others beat us.
9 Oct 2026
Operations
Customers want a number before you have been on site. Refusing costs you the job; guessing costs you the margin. The way through is a quote that is specific about what it assumes.
3 Oct 2026
Industry insights
Most service durations were guessed once, years ago, and never revisited. The number is wrong in both directions — and it is quietly setting your revenue ceiling and your stress level.
1 Oct 2026
Operations
Most overdue invoices are not refusals to pay. They are invoices that were never seen, never approved, or never made it to the person who actually signs things. Chase accordingly.
29 Sept 2026
Technology
You hold names, numbers, addresses, sometimes health notes and photographs. Most of the advice online is written for enterprises. Here is the practical version for a business with a handful of staff.
26 Sept 2026
Operations
A customer disputes a payment weeks after the job. The money leaves your account before anyone asks your side. Here is how chargebacks actually work, what evidence wins them, and the booking habits that stop them happening.
23 Sept 2026
Staff management
Rent the chair, split the takings, or pay a wage? What each model means for your margins, your paperwork and your risk — and the numbers you need to track whichever you choose.
21 Sept 2026
Operations
Let clients pick their stylist or therapist—or lock it to you? How to decide, and what happens to your schedule either way.
8 Sept 2026
Queue & Bookings
When to send appointment reminders, what to say, and the SMS and email timing that measurably reduces no-shows.
7 Sept 2026
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