Product updates

What’s new in Trimsy

Everything we have shipped, newest first. Each entry is a release that reached your workspace — not a roadmap, and not a plan.

Last updated 28 September 2026

A new look for your customer emails

  • ImprovedBooking confirmations, reminders and receipts now carry the current Trimsy mark and colours, so what lands in your customer’s inbox matches the rest of the product.

Customer portal, a rebuilt dashboard, and filling freed slots in one click

  • NewA customer portal your clients can sign into — their upcoming bookings, current status and full visit history, without an app to install.
  • NewWhen a booking is cancelled, offer the freed slot to your waitlist in one click instead of ringing round.
  • NewA needs-attention widget on the dashboard that surfaces what is waiting on you rather than making you go looking.
  • ImprovedThe dashboard has been rebuilt: a clearer layout, quick-create for bookings and customers, and a customer modal you can open without losing your place.
  • ImprovedBooking receipts now show your business header and list service names, including per-pet and party bookings.
  • ImprovedPoint of sale is gated by the modules you actually use, so the till is not cluttered with things you have switched off.
  • FixedDeposit lines now calculate correctly on invoices, and a booking that is ready to check out shows the right date.
  • SecurityOutbound invoices, quotes and SMS are now checked for abuse, with a stop switch and review for anything flagged.

Reviews on the dashboard, and better lists everywhere

  • NewWhat your customers have said now appears on the dashboard alongside the day’s schedule and health, rather than on a page you have to remember to open.
  • ImprovedCustomer lists gained filters and sorting, payment history sorts properly, and the dashboard has an on-hold tab.
  • ImprovedThe public finder shows when you are free until and marks closed days, so nobody requests a time you were never open for.

One status colour, everywhere

  • ImprovedBooking statuses use a single set of colours across the calendar, lists and the dashboard — confirmed, arrived, completed, no-show and cancelled read the same wherever you are.
  • ImprovedPast dates are dimmed on the calendar, so a day that has already gone cannot be mistaken for one you can still book.

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