Switching

Moving to Trimsy from DaySmart Pet

For Australian groomers who want breed-based pricing, pet files and reminders — and who would rather add a groomer for $7 a month than move up a pricing tier.

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What comes across, and how

You do the import yourself, in this order. Nothing is switched on until you say so.

1

Your client list

Export your clients as a CSV, then upload it. You map the columns yourself — name, phone, email, notes — so a file laid out any way still lands correctly. Nothing is guessed.

2

Your services and prices

Same again: upload the list, map the columns, adjust durations and prices before anything is saved.

3

Your staff

Add the team and their roles. Small enough to do by hand for most businesses, and importable if it is not.

4

Your appointments

Upcoming bookings import too, matched to the clients, services and staff already brought across — which is why those three go first. Past appointments come in as completed history.

  • Nothing is emailed to your clients when a booking imports — no confirmation goes out for an appointment they made weeks ago somewhere else.
  • Imported future bookings DO get the normal reminders. Turn reminders off in your old system on the day you import, or a client gets told twice.
  • A booking that would double-book a staff member is skipped and listed for you, never written. If two systems disagree about a slot, you see it rather than discovering it when both clients arrive.

Be realistic

What does not come across

Worth knowing before you start, rather than after.

  • Past invoices and payment records. They stay in your old system, which you should keep read-only access to for your own records regardless.
  • Photos, files and message history attached to clients in the other platform.
  • Anything your old system will not export. We can only import what you can get out — if their export is thin, that is the ceiling.

A changeover that does not need a closed day

  1. Day 1Import clients, then services, then staff. Set your hours and booking rules. Nothing is live yet — your existing system keeps running exactly as it is.
  2. Day 1Import your upcoming appointments. Anything that clashes is reported rather than written, so you can settle it before it matters.
  3. Day 2Check the imported diary against your old one, and take a test booking end to end: confirmation, reminder, the customer view.
  4. Switch dayTurn reminders off in the old system, then point your booking link at Trimsy. New bookings land here from that moment.
  5. After thatCancel the old subscription once you are satisfied. Export a copy of your records first — you own that data and you should keep it.

Questions

What people ask before they move.

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Is Trimsy cheaper than DaySmart Pet?

It depends on your team. A solo groomer pays $29 a month as published on DaySmart’s Basic plan (if they use DaySmart payments) against $24.99 AUD on Trimsy — close, before currency. The gap opens as you grow. DaySmart’s Basic covers one user, Deluxe three at $69, Premium six at $199. Trimsy’s Essential includes one staff member and Growth three, and an extra groomer on either plan is a $7 seat. Add a website ($15/mo on DaySmart) and loyalty (Deluxe and up) and a two-groomer salon is comparing $31.99 AUD — Essential plus one seat — with $84 a month as published.

Do I have to use DaySmart’s card processing?

No, but their pricing assumes it: every tier is listed at two prices, and the one without DaySmart payments is $10 to $20 a month higher. Trimsy’s price is the same either way — you connect your own Stripe or Square account and pay that processor’s normal rate, with nothing added by Trimsy.

I run daycare or boarding as well as grooming. Which should I pick?

DaySmart Pet. It sells daycare and boarding calendars ($25 a month each as published) that manage occupancy and length of stay. Trimsy books appointments — grooms, baths, nail trims, mobile visits — and doesn’t manage overnight stays or kennel occupancy.

Does Trimsy handle breed pricing, vaccinations and temperament notes?

Yes. You set price and duration by breed and coat, add de-matting or de-shedding as add-ons, and keep temperament warnings, vaccination expiry dates and before-and-after photos on each pet’s file. An owner with three dogs books them in one visit, each with its own service.

Can I move my clients across from DaySmart Pet?

Anything you can export, you can bring. Trimsy imports your clients from a CSV — name, email, phone and loyalty points. Pets aren’t part of that file: each dog is added the first time it comes in, or by the owner when they book. Keep read-only access to your old system for past invoices.

Get started

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14 days, no credit card, and your data comes with you if you leave.

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