Switching

Moving to Trimsy from OneBookPlus

For barbershops, salons and other walk-in or appointment businesses that want a dedicated walk-in queue, in-person EFTPOS on their own Square or Stripe account, and booking/POS depth — rather than a broad invoicing-and-accounting suite.

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What comes across, and how

You do the import yourself, in this order. Nothing is switched on until you say so.

1

Your client list

Export your clients as a CSV, then upload it. You map the columns yourself — name, phone, email, notes — so a file laid out any way still lands correctly. Nothing is guessed.

2

Your services and prices

Same again: upload the list, map the columns, adjust durations and prices before anything is saved.

3

Your staff

Add the team and their roles. Small enough to do by hand for most businesses, and importable if it is not.

4

Your appointments

Upcoming bookings import too, matched to the clients, services and staff already brought across — which is why those three go first. Past appointments come in as completed history.

  • Nothing is emailed to your clients when a booking imports — no confirmation goes out for an appointment they made weeks ago somewhere else.
  • Imported future bookings DO get the normal reminders. Turn reminders off in your old system on the day you import, or a client gets told twice.
  • A booking that would double-book a staff member is skipped and listed for you, never written. If two systems disagree about a slot, you see it rather than discovering it when both clients arrive.

Be realistic

What does not come across

Worth knowing before you start, rather than after.

  • Past invoices and payment records. They stay in your old system, which you should keep read-only access to for your own records regardless.
  • Photos, files and message history attached to clients in the other platform.
  • Anything your old system will not export. We can only import what you can get out — if their export is thin, that is the ceiling.

A changeover that does not need a closed day

  1. Day 1Import clients, then services, then staff. Set your hours and booking rules. Nothing is live yet — your existing system keeps running exactly as it is.
  2. Day 1Import your upcoming appointments. Anything that clashes is reported rather than written, so you can settle it before it matters.
  3. Day 2Check the imported diary against your old one, and take a test booking end to end: confirmation, reminder, the customer view.
  4. Switch dayTurn reminders off in the old system, then point your booking link at Trimsy. New bookings land here from that moment.
  5. After thatCancel the old subscription once you are satisfied. Export a copy of your records first — you own that data and you should keep it.

Questions

What people ask before they move.

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What's the real difference between Trimsy and OneBookPlus?

Focus. OneBookPlus is an all-in-one business suite built around invoicing and full accounting (GST, BAS, bank reconciliation) with bookings added — it can replace your accounting software. Trimsy is a booking, walk-in queue and in-person POS platform for appointment and walk-in businesses, and does not do accounting. If you want one tool for the books and the diary, OneBookPlus is broader; if walk-ins, a live queue and in-person EFTPOS are central, Trimsy fits better.

Does OneBookPlus have a walk-in queue like Trimsy?

Not that it advertises. OneBookPlus has online booking pages, but no dedicated live walk-in queue, kiosk self check-in, or SMS "you're next" alerts. For a busy barbershop that takes walk-ins, that queue and kiosk flow is the main reason to choose Trimsy.

Does OneBookPlus charge a platform fee on payments?

On its free plan and trial, card and bank-debit payments taken through OneBookPlus carry a platform fee of up to 2.5% on top of Stripe's processing — waived once you're on a paid subscription. Trimsy never adds a platform fee on any plan: you connect your own Stripe or Square account and pay only that processor's normal rate.

Which is better value for a multi-staff shop?

It depends what you need. OneBookPlus bundles more logins per tier (Plus is $49 incl. GST for 5 logins) and adds full accounting and payroll. Trimsy Growth is $49.99 for 3 staff, $7 per extra seat, and adds the walk-in queue, kiosk and in-person Square/Stripe EFTPOS. If you need the books and payroll in the same tool, OneBookPlus is strong value; if you need the queue and in-person POS, Trimsy is the better fit.

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