Switching

Moving to Trimsy from Vagaro

For Australian salons that want the depth of a Vagaro-style platform without American processing fees and add-on creep.

What comes across, and how

You do the import yourself, in this order. Nothing is switched on until you say so.

Your client list

Export your clients as a CSV, then upload it. You map the columns yourself — name, phone, email, notes — so a file laid out any way still lands correctly. Nothing is guessed.

Your services and prices

Same again: upload the list, map the columns, adjust durations and prices before anything is saved.

Your staff

Add the team and their roles. Small enough to do by hand for most businesses, and importable if it is not.

Your appointments

Upcoming bookings import too, matched to the clients, services and staff already brought across — which is why those three go first. Past appointments come in as completed history.

Nothing is emailed to your clients when a booking imports — no confirmation goes out for an appointment they made weeks ago somewhere else.
Imported future bookings DO get the normal reminders. Turn reminders off in your old system on the day you import, or a client gets told twice.
A booking that would double-book a staff member is skipped and listed for you, never written. If two systems disagree about a slot, you see it rather than discovering it when both clients arrive.

Be realistic

What does not come across

Worth knowing before you start, rather than after.

Past invoices and payment records. They stay in your old system, which you should keep read-only access to for your own records regardless.
Photos, files and message history attached to clients in the other platform.
Anything your old system will not export. We can only import what you can get out — if their export is thin, that is the ceiling.

A changeover that does not need a closed day

Day 1Import clients, then services, then staff. Set your hours and booking rules. Nothing is live yet — your existing system keeps running exactly as it is.
Day 1Import your upcoming appointments. Anything that clashes is reported rather than written, so you can settle it before it matters.
Day 2Check the imported diary against your old one, and take a test booking end to end: confirmation, reminder, the customer view.
Switch dayTurn reminders off in the old system, then point your booking link at Trimsy. New bookings land here from that moment.
After thatCancel the old subscription once you are satisfied. Export a copy of your records first — you own that data and you should keep it.

Questions

What people ask before they move.

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Does Vagaro charge per booking?

Not directly — Vagaro has 0% commission on bookings. The catch is per-transaction processing fees (~2.2% – 3.5%) on every card payment, layered on top of the monthly subscription. With Trimsy you connect your own Stripe or Square account and pay only the processor's standard rate — Trimsy never adds a percentage on top.

Is Trimsy cheaper than Vagaro?

For most Australian businesses, yes — once you factor in FX, per-staff add-ons, per-location surcharges, and processing fees. Vagaro's headline subscription looks competitive, but the bundled fees stack up. Trimsy's entry plan is $24.99 AUD/mo with no processing markup.

Can I migrate my data from Vagaro?

Yes. Vagaro exports your client list, services, and historical bookings as CSVs. Trimsy's onboarding wizard imports them. Recurring appointments and active future bookings need to be manually re-created — we can help during a free 30-minute onboarding call.

Does Trimsy do retail inventory like Vagaro?

Trimsy supports product items and barcode POS for retail-alongside-service businesses, plus gift cards and promo codes. Vagaro's retail-only feature set (purchase orders, supplier management, deep inventory analytics) is stronger if retail is more than 30% of your revenue.

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