Blog · page 5
Practical notes on bookings, pricing, no-shows and getting paid — from the people building the software, not a content farm.
Operations
Spreadsheets, emails, and phone calls eat into your margins. Here's the real cost and how to fix it.
14 July 2026
Loyalty & Retention
Most service businesses lose 40% of one-time clients. Here's the exact system to turn walk-ins and first-timers into repeat customers.
13 July 2026
Business growth
Why the client list on a marketplace is not yours, and how to build one you can export, message and keep when you change software.
12 July 2026
Staff management
Rostering for the busy weeks without cutting good staff in the quiet ones: forecasting, flexible shifts and filling the gaps.
11 July 2026
Operations
SMS reminders cut no-shows by 30–40% but only if timed right and worded clearly. Here's what works in Australia, including compliance with the ATO and ACMA.
10 July 2026
Business growth
Appointments, walk-ins or both: the numbers behind each model for a service business, and how to run a queue beside a full book.
9 July 2026
Queue & Bookings
Most barbershop software forces you to choose: handle walk-ins or online bookings. Here's how to manage both without double bookings, frustrated customers, or chaos.
8 July 2026
Queue & Bookings
Why cleaning schedules double-book and customers are not home, and the booking, reminder and deposit rules that stop both.
8 July 2026
Use Cases
How plumbers can track jobs from initial quote through completion and invoicing—saving hours each week and reducing admin errors.
8 July 2026
Getting started
Leaving Booksy without losing clients: exporting your data, moving future bookings, and telling regulars where to book now.
7 July 2026
Loyalty & Retention
Most service businesses lose 60% of clients after the first visit. Here's what causes it—and the exact steps to turn one-time clients into regular customers.
4 July 2026
Business growth
Most service businesses underprice by 20–30%. Learn the exact formula to calculate costs, set margins, and stop leaving money on the table.
3 July 2026
Get started
14 days, no credit card, and your data comes with you if you leave.