Switching

Moving to Trimsy from Azura Booking

For an Australian salon or barbershop weighing Azura's flat unlimited-staff price against Trimsy's broader, more established toolset — choice of card processor (Square or Stripe) and a live in-person POS.

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What comes across, and how

You do the import yourself, in this order. Nothing is switched on until you say so.

1

Your client list

Export your clients as a CSV, then upload it. You map the columns yourself — name, phone, email, notes — so a file laid out any way still lands correctly. Nothing is guessed.

2

Your services and prices

Same again: upload the list, map the columns, adjust durations and prices before anything is saved.

3

Your staff

Add the team and their roles. Small enough to do by hand for most businesses, and importable if it is not.

4

Your appointments

Upcoming bookings import too, matched to the clients, services and staff already brought across — which is why those three go first. Past appointments come in as completed history.

  • Nothing is emailed to your clients when a booking imports — no confirmation goes out for an appointment they made weeks ago somewhere else.
  • Imported future bookings DO get the normal reminders. Turn reminders off in your old system on the day you import, or a client gets told twice.
  • A booking that would double-book a staff member is skipped and listed for you, never written. If two systems disagree about a slot, you see it rather than discovering it when both clients arrive.

Be realistic

What does not come across

Worth knowing before you start, rather than after.

  • Past invoices and payment records. They stay in your old system, which you should keep read-only access to for your own records regardless.
  • Photos, files and message history attached to clients in the other platform.
  • Anything your old system will not export. We can only import what you can get out — if their export is thin, that is the ceiling.

A changeover that does not need a closed day

  1. Day 1Import clients, then services, then staff. Set your hours and booking rules. Nothing is live yet — your existing system keeps running exactly as it is.
  2. Day 1Import your upcoming appointments. Anything that clashes is reported rather than written, so you can settle it before it matters.
  3. Day 2Check the imported diary against your old one, and take a test booking end to end: confirmation, reminder, the customer view.
  4. Switch dayTurn reminders off in the old system, then point your booking link at Trimsy. New bookings land here from that moment.
  5. After thatCancel the old subscription once you are satisfied. Export a copy of your records first — you own that data and you should keep it.

Questions

What people ask before they move.

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Is Azura Booking cheaper than Trimsy?

At scale, yes. Azura is A$29/month flat with unlimited staff, so for a shop with four or more chairs it is cheaper than Trimsy Growth ($49.99 for 3 staff, then $7 per extra seat). For a solo operator or a one-to-two-person shop, Trimsy Essential ($24.99) is the lower entry price. Both charge 0% booking commission, so the subscription is the real cost comparison.

Do both handle walk-ins?

Yes. Azura lets walk-ins join the queue by QR code and shows them alongside online bookings. Trimsy has a live queue board with kiosk self check-in and SMS "you're next" alerts, plus an in-person POS to check them out. If the walk-in queue and in-person checkout are central to your day, Trimsy's is more complete today; Azura's full walk-in POS is still in development.

What about card payments and EFTPOS?

Azura runs Stripe for online payments and Zeller for in-person EFTPOS (with Tyro in development). Trimsy lets you bring your own Stripe or Square account and take in-person EFTPOS on a Square Terminal or Stripe Reader. So if you already use — or prefer — Square or Stripe hardware, Trimsy fits; if you are happy on Zeller, Azura works well. Neither adds a booking commission.

Which should an Australian barbershop choose?

Choose Azura if you have several chairs and want the simplest possible cost — one flat A$29 fee, unlimited staff — and you are happy with Zeller for EFTPOS. Choose Trimsy if you want a more established, broader platform: a live in-person POS today, your choice of Square or Stripe, a native iOS app, and jobs, quotes and invoices alongside bookings. For a one-to-three-chair shop that wants depth, Trimsy; for a larger team that wants the lowest flat fee, Azura.

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