Switching

Moving to Trimsy from Tradify

For pest control, cleaning and home-service teams weighing Tradify's per-user pricing — where every extra staff member adds to the bill — against Trimsy, where the plan includes staff and an extra seat is $7.

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What comes across, and how

You do the import yourself, in this order. Nothing is switched on until you say so.

1

Your client list

Export your clients as a CSV, then upload it. You map the columns yourself — name, phone, email, notes — so a file laid out any way still lands correctly. Nothing is guessed.

2

Your services and prices

Same again: upload the list, map the columns, adjust durations and prices before anything is saved.

3

Your staff

Add the team and their roles. Small enough to do by hand for most businesses, and importable if it is not.

4

Your appointments

Upcoming bookings import too, matched to the clients, services and staff already brought across — which is why those three go first. Past appointments come in as completed history.

  • Nothing is emailed to your clients when a booking imports — no confirmation goes out for an appointment they made weeks ago somewhere else.
  • Imported future bookings DO get the normal reminders. Turn reminders off in your old system on the day you import, or a client gets told twice.
  • A booking that would double-book a staff member is skipped and listed for you, never written. If two systems disagree about a slot, you see it rather than discovering it when both clients arrive.

Be realistic

What does not come across

Worth knowing before you start, rather than after.

  • Past invoices and payment records. They stay in your old system, which you should keep read-only access to for your own records regardless.
  • Photos, files and message history attached to clients in the other platform.
  • Anything your old system will not export. We can only import what you can get out — if their export is thin, that is the ceiling.

A changeover that does not need a closed day

  1. Day 1Import clients, then services, then staff. Set your hours and booking rules. Nothing is live yet — your existing system keeps running exactly as it is.
  2. Day 1Import your upcoming appointments. Anything that clashes is reported rather than written, so you can settle it before it matters.
  3. Day 2Check the imported diary against your old one, and take a test booking end to end: confirmation, reminder, the customer view.
  4. Switch dayTurn reminders off in the old system, then point your booking link at Trimsy. New bookings land here from that moment.
  5. After thatCancel the old subscription once you are satisfied. Export a copy of your records first — you own that data and you should keep it.

Questions

What people ask before they move.

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Is Trimsy cheaper than Tradify?

Usually, once you have more than one user. Tradify is priced roughly per user per month, so a 4-person crew is A$192 a month on Lite or A$208 on Pro (checked September 2026). Trimsy's Growth plan includes three staff at $49.99/mo and a fourth is a $7 seat — $56.99/mo. If you're a solo operator the gap is smaller — compare a single Tradify seat against Trimsy Essential at $24.99.

Does Tradify have a customer booking page?

Tradify is enquiry- and job-led rather than open self-service booking. Trimsy gives your customers a booking page on your own subdomain to book and reschedule services themselves.

Can I migrate from Tradify to Trimsy?

Yes. Tradify exports clients and job history as CSV; Trimsy imports the standard fields. We can help during a free onboarding call.

Should I stay on Tradify?

If detailed job costing, timesheets and mature accounting sync are central to your trade, Tradify's depth may win. If you mainly want low per-seat pricing plus customer self-booking and e-sign agreements, Trimsy is the leaner fit.

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