Multi-treatment bookings
A guest adds several treatments to one visit; the duration and the price are totalled, and the slot reflects the whole visit.
Couples and groups
Two or more guests in one booking, each with their own treatments — for couples, hens’ days and corporate groups.
Gift vouchers
Sold online or at the counter, issued with a code, redeemed against the record. You can see what is still outstanding.
Packages and packs
Sell a pack once; the balance counts down as each treatment is taken.
Consultation forms
Health history, contraindications and consent completed before arrival and kept on the client’s file.
Treatment notes
Preferences, pressure, products and what was done — there for the next visit, whoever is treating.
Turnaround time
A buffer between guests for linen and reset, so the day does not compress.
Therapist rostering
Hours and qualified treatments per therapist; bookings only land where someone can deliver them.
Deposits and payments
A deposit to confirm, the balance at the counter, and the receipt sent automatically.
Retail
Homecare products sold against the client’s record, on the same sale as the treatment.
A quiet arrival
Guests check in on a tablet and watch a screen for their turn — nobody calls a name across the lounge.
Loyalty
Points on every visit, with rules you set. Guests see their own balance.