Comparison
Trimsy vs Fresha — which booking platform is right for your business?
Fresha is a global salon booking marketplace with a "free" subscription model, funded by per-booking commissions on new clients booked through their marketplace, plus card-processing fees. Trimsy is an Australian SaaS that charges a fixed monthly subscription with 0% per-booking commission. Here's how they actually stack up.
Best fit: For salons that hate giving away 20–35% of every Fresha-marketplace booking — or want to own the client relationship without the marketplace pulling them away.
Side by side
| Feature | Trimsy AU-built — fixed monthly fee, 0% per-booking commission | Fresha Free subscription + commission on bookings |
|---|---|---|
| Pricing model | Fixed monthly subscription from $19.99/mo | Free subscription + commission on Marketplace bookings |
| Per-booking commission | 0% — always | 20% (existing clients via marketplace) up to 35% (new clients) |
| Card-processing fee | Pay your own Stripe / Square rate (~1.7%–2.2% AU) | 2.29% + 30c (their built-in processor) |
| Walk-in queue management | Yes — kiosk + queue dashboard built in | No — booking-only |
| Customer ownership | Your data, your customer — never resold | Marketplace exposes your clients to competing salons |
| Hosted booking page | Yes — your own subdomain (yourname.trimsy.au) | Yes — fresha.com/yoursalon (Fresha-branded) |
| Online deposits / prepayments | Yes — Stripe Connect or Square | Yes — built-in |
| Staff rosters & timesheets | Built-in | Add-on |
| Multi-location | Yes — included on Growth plan | Yes |
| SMS reminders | Per-tenant Twilio at-cost — no markup | Bundled credits, then per-message charge |
| Inventory & retail POS | Receipt printing + Square Terminal | Yes — full retail |
| Country focus | Built for Australia (GST, AUD, AU billing) | Global — strongest in UK / EU |
| Lock-in | Cancel any time, export your data | No subscription lock-in (free), but commission-locked once on marketplace |
✓ Where Trimsy wins
- →No commission on any booking, ever
- →Walk-in queue management — Fresha doesn't do this
- →AU-based support and billing
- →Square Terminal / Stripe Connect — pay the lowest card-processing rate you're eligible for
- →You own your customer list
Where Fresha may be the better choice
- ·No marketplace traffic — clients have to find your business directly
- ·Smaller brand recognition than Fresha (we're an Aussie startup, not a global platform)
- ·Smaller third-party integration ecosystem
Frequently asked
Does Trimsy charge per booking like Fresha?+
No. Trimsy is a fixed monthly subscription. There is no commission on bookings made through Trimsy — whether they come from your booking page, walk-ins, or a returning client. You only pay your card-processor (Stripe or Square) their standard rate.
Can I import my Fresha client list?+
Yes. Fresha lets you export your client database as a CSV; Trimsy has a CSV importer that maps name, email, phone, birthday, and notes. You'll keep all booking history once they re-book through Trimsy.
How does the card-processing fee compare?+
Fresha charges 2.29% + 30c on their built-in card processor. With Trimsy you connect your own Stripe Connect or Square account and pay whatever rate you qualify for — typically 1.7% – 2.2% in Australia for in-person, slightly higher online. For high-volume salons this saving alone can be worth more than the Trimsy subscription.
I get a lot of new clients via the Fresha marketplace. Will I lose them?+
Probably yes. Fresha's marketplace traffic is real and meaningful — that's what the 35% commission pays for. If your business depends on marketplace discovery, Fresha may still be the right fit. If most of your clients come from Instagram, Google, word-of-mouth, or your own website, Trimsy will be cheaper.
See for yourself — 14-day free trial, no card required
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