Check why a slot is not offered

When a customer says "there was nothing free", this answers it — it re-runs the same availability rules and shows its working.

1. Set the Date, Location and Services, and how many people the booking is for.

2. Choose a specific staff member, or leave it on Anyone available.

3. Run the check and read What was checked: opening hours, rosters, existing bookings and buffers, in order.

4. The first rule that fails is the reason. Fix that one thing and re-run rather than changing several at once.

Tip: Use this before changing settings. It usually names the exact rule, which saves you loosening something that was not the problem.