Bookings & calendar

Managing bookings

Create, confirm, reschedule and cancel bookings from the bookings list.

The bookings list shows every appointment with its status — pending, confirmed, completed, cancelled or no-show.

1. Open Sidebar ▸ Bookings to see upcoming and past appointments.

Step 1

2. Click New booking, pick the customer, service, staff member and time.

Step 2

3. Confirm pending bookings so the customer gets their confirmation message.

Step 3

4. Use the row menu to reschedule, cancel or mark a no-show.

Step 4

Tip: Online bookings from your booking page land here as pending unless you turn on auto-confirm in Settings ▸ Booking.