Bookings & calendar

Using the waitlist

Capture demand when you're fully booked and convert entries into bookings with one click.

When no slot suits, customers join the waitlist — and you convert them the moment a cancellation opens a gap.

Using the waitlist

1. Open Sidebar ▸ Waitlist to see everyone waiting for a slot.

2. Add an entry with the customer, preferred service and time window.

3. When a slot opens, click Convert to booking on the matching entry.

4. The customer gets the normal confirmation message automatically.