Customers & documents

Ban a client

Stop a specific person booking again, and lift it if things change.

Occasionally someone should not be able to book with you. A ban blocks them at the booking form rather than relying on you spotting the name.

Ban a client

1. Use Find a customer to pick the person, then Ban a client.

2. Banned lists everyone currently blocked, with when it was applied.

3. Lift ban reverses it, and Lifted keeps the record that it happened.

Tip: The record of a lifted ban is deliberate. It is the context whoever handles them next will want.