Comparison
Acuity Scheduling (owned by Squarespace) is a clean, simple appointment-booking tool — great for solo consultants and coaches who only need a calendar embed. Trimsy is a full business platform: bookings PLUS walk-in queue, POS, staff rosters, loyalty, and reporting. Different products for different stages of a business.
Pricing and features checked against Acuity Scheduling's public pages on 24 September 2026.
For Australian service businesses that have outgrown a "just a scheduler" tool and need walk-in queue, in-person POS, multi-staff rosters, or loyalty — without paying enterprise-level prices.
Every row is checked against their own published pricing and feature pages, not a summary of them.
| TrimsyAU-built — fixed monthly fee, 0% per-booking commission | Acuity SchedulingSquarespace-owned online scheduler | |
|---|---|---|
| Pricing model | AUD subscription from $24.99/mo | USD subscription — Starter US$16, Standard US$27, Premium US$49 a month, plus tax |
| Per-booking commission | 0% | 0% (Acuity has never charged commission) |
| Walk-in queue + kiosk | Yes — kiosk + digital queue + SMS-when-next | No — appointment scheduling only |
| In-person card payments | Yes — Square Terminal + Stripe Terminal | Tap to Pay and card readers are US-only; in Australia, online payments only |
| Staff rosters + commission | Yes — built in | Limited — calendars per team member, no commission tracking |
| Gift cards + packages | Yes — built in | Yes, from the Standard plan (gift certificates, packages, memberships) |
| Loyalty points | Yes — built in | No |
| SMS reminders | Yes — Australian numbers, prepaid credits | Standard plan and up; Acuity says to check availability by country |
| Staff / calendars | 1 on Essential, 3 on Growth, extra staff $7/mo each | 1 calendar on Starter, 6 on Standard, 36 on Premium |
| Multi-location | Growth plan | Multiple time zones for staff/locations on Premium |
| Country focus | Built for Australia (AUD, GST, AU support hours) | US-focused — bills in USD; AU customers pay FX every month |
| Embed on Squarespace site | Iframe embed available | Native Squarespace integration (Acuity is Squarespace-owned) |
| Best fit | Service business with walk-ins, staff, or in-person POS | Solo consultant or coach who only takes appointments online |
Where Trimsy is the better fit
Where Acuity Scheduling is
No. Acuity has a 7-day free trial and then three paid plans: Starter at US$16, Standard at US$27 and Premium at US$49 a month on monthly billing (checked September 2026; tax is extra). Trimsy has a 14-day trial and starts at $24.99 AUD a month.
No — Acuity is a pure appointment scheduler. If you have a service business that mixes walk-ins with bookings (barbers, beauty walk-ins, queue-based services), you'll need a separate kiosk/queue product. Trimsy combines both in one platform.
In the United States, yes — Acuity offers Tap to Pay and card readers through Stripe or Square. Acuity's own pricing page marks both as US-only, so an Australian business takes online payments only. Trimsy takes cards in person in Australia with Square Terminal or Stripe Terminal, as well as online.
Yes — Australian businesses can and do use it, and it handles Australian time zones. The catches are practical ones: it is billed in US dollars, so the cost moves with the exchange rate; its in-person card features are US-only; and it has no GST-specific invoicing or BAS reporting. Trimsy is built and billed in Australia, in AUD, with GST-compliant invoices.
It depends what you have outgrown. If you only take appointments online, Acuity remains a good tool. If you also serve walk-ins, take cards at the counter, roster staff, or send quotes and invoices, you want something that does those in the same place — which is what Trimsy is for.
If Acuity is doing everything you need (solo consultant, appointments only, online payments only), stay. If you've added staff, in-person card payments, walk-ins, loyalty, or multi-location, Trimsy will save you the stack of add-ons.
Other comparisons
Get started
14 days, no credit card, and your data comes with you if you leave.